Our Planet

Because green rhymes with clean

Mop Replacement Program

Warranty and Replacement Information

Two Year Warranty
Your Nellie's WOW Mop comes with a two year replacement warranty when purchased through an authorized dealer. If your WOW Mop is less than two years old and needs to be replaced, we'll do it free of charge (shipping included). Please note that proof of purchase is required.
Outside of Warranty
Outside of the two year warranty period? For a $85 fee, we can replace your WOW Mop with a refurbished unit (shipping included). Your WOW Mop must have been purchased through an authorized dealer and proof of purchase is required. Please note: Refurbished WOW Mops have a 90 day warranty.
Please email info@nelliesclean.com for troubleshooting tips and to inquire about the replacement program.